Field Officer (Fixed Term Contract)

About the role

GiveDirectly is hiring a Field Officer (fixed-term contract) in Kitui County, Kenya. The Field Officer is the backbone of the organisation's field operations, carrying out end-to-end recipient engagement across multiple enrollment stages. The role ensures accurate data collection, high-quality service delivery and effective community engagement, and serves as the face of GiveDirectly in the community.

Key responsibilities

• Conduct high-quality surveys across all enrollment stages, including census, registration and audit, and explain the programme, processes and recipient rights clearly.
• Support recipients through enrollment with empathy and professionalism, and handle on-site questions or complaints, escalating complex issues to management.
• Collect data on mobile devices following survey protocols and timelines, regularly review and clean data, and work with field managers to resolve discrepancies.
• Take part in spot checks, shadowing sessions and refresher trainings, and pilot new tools, surveys or workflows and give feedback.
• Share field insights on process challenges, community dynamics and emerging risks, and contribute to operational improvements.
• Build respectful relationships with local leaders and community members, run community mobilisation and sensitisation events (barazas), and report concerns, rumours or risk indicators to field leadership.
• Safeguard assets such as data collection devices, protective gear and recipient phones, and follow schedules, travel protocols and safety guidelines.
• Document authentic recipient stories aligned with the mission and values, tailor them for campaigns and maintain a story database.

Required profile

• Bachelor's degree in Social Sciences, Development Studies or a related field; fresh graduates from Kitui County are strongly encouraged to apply.
• Maturity, empathy, honesty and integrity, especially when handling sensitive data and recipient information.
• Physical fitness and comfort working in rural, remote or challenging environments.
• Strong ethics and follow-through, and a team-player mentality.

Required skills

• Fluency in English and Kiswahili; proficiency in Kamba is mandatory.
• Comfortable using smartphones or tablets for data collection.