Field Operations Manager, AIM Program

About the role

The Field Operations Manager ensures effective implementation of the flagship AIM program (Mastercard Foundation-BRAC International) in BRAC Maendeleo Kenya. The role supports the Program Manager in overseeing the roll-out of planned activities at community level, covering planning, monitoring, supervision and execution of training, community mobilization, procurement and distribution of inputs, linkage activities and stakeholder engagement. It also strengthens the supervision framework so that field staff deliver activities on time and budget.

Key responsibilities

• Coordinate with program staff to implement monthly, quarterly and yearly activity plans according to program design and budget
• Support Regional, Area and Branch Managers and Program Assistants with planning, delivery of trainings and procurement
• Strengthen the supervision framework and carry out internal monitoring of service quality, data collection and documentation in branch offices
• Manage MIS and program data collection and reporting, and troubleshoot operational issues
• Lead recruitment of field staff and organize their onboarding, orientation and training
• Support procurement and budget control, and establish procurement guidelines
• Hold monthly meetings with managers and report observations to senior management, and consolidate project progress reports
• Conduct weekly field visits and learning meetings, and build relationships with national-level stakeholders
• Implement safeguarding principles, report safeguarding incidents to the Safeguarding department and remain neutral and supportive of victims/survivors

Required profile

• Bachelor's degree in Sociology, Operations Management, Agriculture, International Development, Economics, Development Studies or a related field
• Six or more years of experience managing field operations and large field teams
• Experience implementing integrated development programs for ultra-poor and marginalized communities, including microfinance, livelihood, agriculture, food security and girl's and women's empowerment programs
• Experience facilitating trainings, orientations and onboarding for field staff and consultants
• Experience working with partner NGOs and linking with service providers, government agencies and other stakeholders
• Fluency in written and spoken English is a must; legal eligibility to work in Kenya

Required skills

• Ability to travel frequently within Maendeleo Kenya and BRAC International countries
• Exceptional interpersonal, management and communication skills
• Proven ability to perform under pressure and prioritize competing demands