Field Sales (Retail)

About the role

WTS Energy is hiring a full-time, on-site Field Sales (Retail) representative in Nairobi. The role covers promoting products to retail customers, finding new sales opportunities, visiting outlets, maintaining client relationships, monitoring stock levels and achieving sales targets. The deadline to apply is 06/11/2026.

Key responsibilities

• Carry out daily field sales and customer acquisition across assigned locations in Nairobi.
• Approach potential customers, introduce products and services and turn prospects into orders.
• Visit offices, residential properties, serviced apartments, Airbnb hosts and other high-potential segments.
• Generate and follow up on leads to secure new customers, repeat orders and referrals.
• Run promotional activations, distribute approved marketing materials and share current offers.
• Demonstrate online ordering procedures and give accurate product, price and delivery information.
• Build relationships with office administrators, HR teams, property managers and other business partners.
• Identify new customer segments, sales opportunities and growth locations.
• Keep accurate records of visits, leads, conversions, orders and sales performance, and submit daily activity reports.
• Coordinate customer enquiries and service issues with the Customer Service and Operations teams.
• Maintain professional brand representation, ethical selling practices and customer data protection.

Required profile

• Diploma or degree in Sales, Marketing, Business Administration or a related field.
• Three years' experience in field sales, direct sales, merchandising or customer acquisition.
• Experience in FMCG, retail, food delivery, hospitality or e-commerce is an advantage.
• Willingness to travel between customer locations and take part in promotional activations.

Required skills

• Strong communication, persuasion, negotiation and customer relationship management skills.
• Ability to generate leads, convert prospects and work toward sales targets.
• Proficiency in smartphone apps, WhatsApp and digital ordering platforms.
• Good record-keeping, reporting, time management and organisation.
• Self-driven, able to work independently in a field-based role.