Head of Q-Commerce Kenya

About the role

Glovo, part of the Delivery Hero Group, is looking for a Head of Q-Commerce for Kenya. Q-Commerce covers Glovo's multi-category businesses, delivering groceries, electronics, flowers, medicine and more. As Head of Q-Commerce you will drive the strategy and execution of the Q-Commerce business in Kenya, develop strong relationships with partners and hire and retain a strong local team.

Key responsibilities

• Own the Q-Commerce P&Ls for the Groceries and retail business units
• Define the medium- and long-term strategy to achieve growth and profitability targets for the country
• Build and maintain relationships with the top retail and grocery partners in the country
• Lead the commercial team to onboard new partners and the account management team to grow active partners
• Establish partnerships grounded in sustainable economics, renegotiating contracts where necessary
• Improve partner operational efficiency so customers receive the best service
• Gather partner feedback and turn it into improvements in product, marketing and operations

Required profile

• 6+ years of experience in fast-paced environments (FMCG, retail, startups, top consulting or internet firms)
• Experience owning a full P&L
• Experience working with cross-functional teams and senior stakeholders
• Drive to build a business from scratch, with a natural bias for action, objective and deadline-oriented
• Ability to hire, manage and retain a top talent team
• Understanding of retail business, revenue dynamics and drivers
• Negotiation experience with large retail players

Required skills

• Data-driven decision-making
• Solving complex, multi-disciplinary problems

What we offer

• An equity plan
• Private health insurance
• Monthly Glovo credit
• Extra time off and the option to work from home two days a week
• Online therapy and wellbeing benefits