Housekeeping Trainee Program

About the role

The Housekeeping Trainee Program at Villa Rosa Kempinski offers a hands‑on learning experience in a five‑star hotel environment. Trainees will rotate through various housekeeping and laundry tasks while being mentored by the Training Manager and departmental trainers.

Key responsibilities

• Clean corridors, public areas, and assigned guest rooms to hotel standards, including turn‑down and late‑checkout services.
• Maintain cleanliness of equipment, pantries, and public facilities, and verify room conditions for repairs.
• Assist guests with inquiries, provide extra items, and record special requests or incidents on assignment sheets.
• Report lost‑and‑found items, monitor usage of supplies, and help control costs.
• Inspect public areas and verify contractor work to ensure compliance with Kempinski standards.
• Participate in housekeeping projects, maintain logs, attend meetings, and perform related administrative duties.

Required profile

• Diploma or degree in Housekeeping Operations (or related coursework) from a recognized institution.
• Kenyan citizen, recent graduate (2025/2026) or less than one year since completion.
• No prior work experience required; positive learning attitude and good communication skills.
• Excellent grooming, professional etiquette, and ability to work in a multinational environment.