Human Resource Officer – Nairobi & Mombasa

About the role

The purpose of the role is to manage all HR operations and ensure the effective execution of HR processes and policies. She/she promotes a positive organisational culture, supports staff, and ensures compliance with HR best practices and legal requirements.

Key responsibilities

• Compile payroll variables timely with correct justification documents.
• Maintain regular contact with heads of departments, supervisors and employees to understand HR issues.
• Plan and coordinate annual leave to ensure operational continuity.
• Conduct induction for new staff and provide necessary tools.
• Keep job descriptions and KPIs up to date, seeking feedback from HODs.
• Manage the hiring process and implement recruitment strategies in line with policies.
• Serve as point of contact for employee concerns, grievances and conflicts.
• Draft employment‑related letters and correspondences.
• Facilitate performance review systems and assist line managers with appraisals, PIPs and development programs.
• Administer employee compensation, benefits and incentive programmes.
• Identify training needs, coordinate workshops and seminars, and track training effectiveness.
• Gather and track HR data reports and implement decisions arising from them.

Required profile

• Bachelor’s degree in Human Resource Management, Organizational Development or a related field.
• Professional certification (CHRP) highly preferred.
• Minimum of 5 years’ relevant experience; logistics sector experience is an advantage.
• Experience in business partnering, handling grievances and disciplinary cases.
• Knowledge of Kenyan labour regulations and legal compliance.
• Proficiency in HRIS, Microsoft Office and employee management systems.

Required skills

• HRIS
• Microsoft Office
• Employee management systems