Inbound Sales & Conversion Specialist (Remote)

About the role

BagginsHQ is looking for an Inbound Sales & Conversion Specialist to handle genuine customer inquiries for international brands using the Convert360 platform. You will work remotely, turning online leads into verified, purchase‑ready prospects and passing them to the client’s sales team.

Key responsibilities

• Respond quickly and professionally to inbound inquiries from Facebook, Instagram, TikTok, Google, websites, messaging platforms, email and phone.
• Answer product, pricing and purchasing questions while identifying genuine buying intent.
• Handle objections, guide prospects toward purchase and qualify purchase‑ready customers.
• Maintain a minimum 50% conversion rate on eligible inquiries.
• Record all interactions and conversion activity in the BagginsHQ CRM.
• Monitor feedback, suggest improvements and ensure smooth handover to the client’s sales team.

Required profile

• Experience in inbound sales, customer service, telemarketing, social‑media sales or customer conversion.
• Excellent written and spoken English with strong communication and persuasion abilities.
• Ability to meet measurable sales and conversion targets and work with fast response times.
• Detail‑oriented, able to manage multiple conversations simultaneously.
• Professional, reliable, accountable and comfortable working independently in a remote setting.
• Reliable computer, high‑speed internet and a quiet work environment.

Required skills

• CRM (experience with BagginsHQ or similar platforms).

What we offer

• USD 40 monthly facilitation for approved operational activities.
• Performance retainer starting at USD 300/month, with potential growth up to USD 1,000/month based on conversion performance.
• Fully remote work with international brands and a digital‑first environment.