Inpatient Doctors Team Leader

About the role

Spiro is hiring an Inpatient Doctors Team Leader in Nairobi (Westlands) to provide clinical and operational leadership for the hospital's inpatient services and to lead the inpatient Medical Officers' team. The role ensures safe, high-quality, efficient and financially sustainable care, effective patient flow and bed utilization, strong specialist and multidisciplinary coordination, and continuous improvement in clinical outcomes and patient experience.

Key responsibilities

• People management: supervise and appraise permanent and locum Medical Officers, ensure adequate roster cover with the MSM and HR, coordinate specialist on-call rosters, and manage recognition and discipline per Avenue Healthcare policies
• Training and development: oversee internships, assess competencies and coordinate CPD and CME
• Clinical operations: oversee day-to-day inpatient care, monitor length of stay, delayed discharges and unplanned ICU/HDU transfers, manage DAMA cases, and lead daily multidisciplinary ward rounds
• Patient experience: communicate clearly with patients and families and act on feedback and complaints against agreed KPIs
• Clinical quality and safety: ensure protocol-compliant care (IPC, medication safety, patient identification), timely incident reporting and investigation, and participation in clinical governance committees, RCAs, CAPAs and QIPs
• Mortality and morbidity: document, report and escalate inpatient deaths and implement M&M recommendations
• Standards and documentation: develop and review inpatient protocols and clinical pathways, and ensure complete clinical documentation and current privileges and credentials
• Performance and finance: monitor inpatient performance against clinical, operational, financial, quality and patient-experience indicators, report daily and periodically to the MSM and Senior Management, and track inpatient revenue with Finance and Insurance
• Governance and compliance: comply with corporate governance policies, laws and professional standards, take part in accreditation and audits, and report fraud, misconduct or malpractice

Required profile

• Bachelor's degree in medical science
• Valid Kenya Medical Practitioners and Dentists Council (KMPDC) licence
• Updated BLS, ACLS/ATLS certificate
• At least 3 years' post-internship experience, including clinical leadership and supervision of clinical teams
• Postgraduate qualification in healthcare management, leadership or a related field

Required skills

• Strong communication skills
• Multidisciplinary collaboration
• Patient-focused and results-oriented approach