Medical Representative – CRM
Novartis · Nairobi
Job description
About the role
The Medical Representative – CRM will drive pharmaceutical sales growth through value‑based engagement with healthcare professionals, using data‑driven territory planning and relationship building.
Key responsibilities
- Drive competitive sales growth by identifying high‑potential customers through data analysis and prioritising HCPs who influence prescription decisions.
- Engage healthcare professionals in value‑based conversations, both in‑person and virtually, to understand their challenges and tailor engagement journeys.
- Build and maintain relationships with opinion leaders and medical influencers, delivering customer‑centric experiences that go beyond clinical differentiation.
- Gather deep customer insights, translate feedback into actionable plans, and share intelligence with internal teams to shape content and campaigns.
- Collaborate compliantly with cross‑functional teams to design solutions that address unmet patient needs and ensure ethical conduct.
Required profile
- Bachelor’s degree in pharmacy, life sciences or a related discipline.
- Minimum 3 years of experience in pharmaceutical or medical sales, preferably within the cardiovascular therapeutic area.
- Strong knowledge of the pharma industry and its evolving environment.
- Demonstrated achievement orientation, self‑motivation and a customer‑service mindset.
Required skills
- Data analysis
- CRM tools
- Territory planning
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Published 22 hours ago
Expires 1 month from now
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Novartis
Nairobi
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