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Medical Representative – CRM

Novartis · Nairobi

New
Onsite Mid 🇬🇧 English
Data analysis Territory planning

Job description

About the role

The Medical Representative – CRM will drive pharmaceutical sales growth through value‑based engagement with healthcare professionals, using data‑driven territory planning and relationship building.

Key responsibilities

  • Drive competitive sales growth by identifying high‑potential customers through data analysis and prioritising HCPs who influence prescription decisions.
  • Engage healthcare professionals in value‑based conversations, both in‑person and virtually, to understand their challenges and tailor engagement journeys.
  • Build and maintain relationships with opinion leaders and medical influencers, delivering customer‑centric experiences that go beyond clinical differentiation.
  • Gather deep customer insights, translate feedback into actionable plans, and share intelligence with internal teams to shape content and campaigns.
  • Collaborate compliantly with cross‑functional teams to design solutions that address unmet patient needs and ensure ethical conduct.

Required profile

  • Bachelor’s degree in pharmacy, life sciences or a related discipline.
  • Minimum 3 years of experience in pharmaceutical or medical sales, preferably within the cardiovascular therapeutic area.
  • Strong knowledge of the pharma industry and its evolving environment.
  • Demonstrated achievement orientation, self‑motivation and a customer‑service mindset.

Required skills

  • Data analysis
  • CRM tools
  • Territory planning

Questions fréquentes

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Published 3 hours ago

Expires 1 month from now

7 views · 0 interested

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Novartis

Nairobi