Programme Operations and Administration Officer

About the role

The Programme Operations & Administration Officer ensures efficient day‑to‑day programme operations, administrative excellence, and compliance support across a multi‑country health programme. The role provides critical support to the Programme Manager and country teams, maintaining systems, coordinating processes and enabling smooth execution of activities.

Key responsibilities

• Support day‑to‑day programme operations across countries through structured tracking, work‑plan maintenance and follow‑up on action points.
• Maintain programme dashboards, trackers, shared drives and document repositories, ensuring version control and consistent template use.
• Compile and organise inputs from country teams for reporting, perform quality checks and maintain reporting schedules.
• Coordinate logistics for meetings, workshops, field missions and events, including travel arrangements and per diems.
• Support procurement processes, maintain vendor records and facilitate contracting and onboarding.
• Assist finance teams with tracking expenditures, documentation for financial transactions and reconciliation.
• Administer partner grants and sub‑awards, maintain compliance documentation and support partner onboarding.
• Coordinate recruitment logistics, onboarding and HR administrative processes, maintaining personnel records.
• Facilitate structured communication and information flow across programme teams, tracking action items and ensuring timely updates.

Required profile

• Bachelor’s degree in Business Administration, International Development, Project Management or related field.
• 4–6 years of experience in programme operations, administration or coordination, preferably in multi‑country programmes.
• Familiarity with procurement, finance processes and donor compliance requirements.
• Strong organisational, documentation and coordination skills with high attention to detail.
• Effective communication, problem‑solving ability and professional integrity.