Quality Assurance Supervisor

About the role

The Quality Assurance Supervisor will oversee food safety and quality standards across receiving, production, storage, and dispatch operations. This role ensures compliance with regulatory requirements and drives continuous improvement in product quality.

Key responsibilities

• Implement and monitor quality and food safety requirements throughout the supply chain.
• Maintain accurate documentation, traceability, and timely reporting of product quality and process deviations.
• Conduct daily monitoring, validation, and verification of on‑line quality checks and laboratory records, including QAPs, CCP, O‑PRP, PRP and GMP.
• Prepare detailed reports on product, process and equipment performance for the Quality Assurance Manager.
• Investigate product non‑conformities and customer complaints, supporting root‑cause analysis and corrective actions.
• Perform internal audits, monitor GMP and hygiene compliance, and ensure sanitation schedules are met.

Required profile

• Diploma in Food Science/Technology, Chemistry, Biology or related field (Bachelor’s degree is a plus).
• 1‑2 years of experience in FMCG or food manufacturing.
• Strong analytical, organizational and problem‑solving abilities.
• Excellent communication skills and attention to detail.

Required skills

• Knowledge of FSSC 22000 standards.
• Proficiency in HACCP principles.
• Understanding of GMP requirements.
• Familiarity with Quality Management Systems (QMS).