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This job expired on 20/09/2026. It no longer accepts applications.
Receptionist (Front Desk)
Zulia Parlour · Kilimani division
Job description
About the role
Zulia Parlour is seeking a full‑time Receptionist to be the first point of contact for clients at its Dagoretti Corner, Lavington office. You will ensure a welcoming and professional front‑desk experience while supporting daily administrative operations.
Key responsibilities
- Greet visitors and manage walk‑in traffic.
- Answer phone calls and WhatsApp inquiries, providing clear information on cleaning services, pricing and scheduling.
- Direct clients to the appropriate service teams or staff members.
- Schedule appointments and maintain accurate visitor and client records.
- Perform clerical duties such as filing, data entry, and handling correspondence.
Required profile
- Strong phone etiquette and professional communication skills.
- Previous experience in receptionist or front‑desk roles.
- Proven clerical abilities including record keeping and filing.
- Customer‑service orientation with the ability to resolve inquiries positively.
- Ability to work on‑site full‑time in a busy environment.
- High school diploma or equivalent; additional admin or customer‑service training is a plus.
Required skills
- Microsoft Office (Word, Excel, Outlook)
- WhatsApp messaging application
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Zulia Parlour
Kilimani division
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