Front Desk Receptionist (2 Positions)

About the role

GoodWe is seeking two Front Desk Receptionists to be the first point of contact for visitors, customers, and business partners at its Nairobi office. You will ensure a professional and welcoming environment while supporting daily administrative tasks.

Key responsibilities

• Manage front‑desk operations, greet guests, and provide excellent customer service.
• Handle incoming calls, emails, and correspondence promptly.
• Coordinate meeting rooms, visitor arrangements, and office hospitality.
• Assist with travel logistics, including flight bookings, hotel reservations, and transportation.
• Support the organization of company events, customer visits, and business activities.
• Provide administrative assistance to management and various departments.
• Maintain office supplies and ensure a tidy, professional workspace.
• Accompany management or teams on occasional domestic business trips when required.

Required profile

• Fluent in English and Swahili; additional languages (e.g., Chinese) are a plus.
• Minimum 2 years of experience in reception, customer service, administration, or hospitality.
• Professional appearance, positive attitude, and high emotional intelligence.
• Strong organizational and coordination abilities.
• Willingness to travel for business purposes when needed.

Required skills

• Proficiency with Microsoft Office applications.

What we offer

• Competitive salary and benefits package.
• Professional, international working environment.
• Opportunities for career growth and development.
• Exposure to multinational business operations.