Sales & Customer Manager

About the role

Enko KISC is seeking a dynamic Sales & Customer Manager to lead enrolment growth across its four campuses in Kenya. You will be the primary point of contact for families, guiding them from the first enquiry through to the first day of school while ensuring a premium customer experience.

Key responsibilities

• Define and execute the student recruitment strategy for all campuses.
• Drive enrolment growth and manage the admissions journey end‑to‑end.
• Build strong prospect pipelines through partnerships and outreach initiatives.
• Support parent engagement and student retention programmes.
• Track admissions performance using CRM data and provide insights to senior management.
• Lead and coordinate the local admissions and marketing team.
• Collaborate closely with Heads of School on enrolment priorities.
• Maintain consistent Enko brand visibility across campuses.

Required profile

• Bachelor’s degree in Business, Marketing, Education Management or a related field.
• 5‑7 years of experience in sales, admissions, marketing or customer relationship management.
• Proven track record in driving growth and improving conversion rates.
• Experience leading teams and coordinating with academic and operational stakeholders.

Required skills

• Familiarity with CRM tools.
• Digital marketing knowledge.