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This job expired on 03/10/2026. It no longer accepts applications.
Sales Executive – Telesales & Omnichannel Growth
Call Center Solutions Africa(CCSA) · Nairobi
Job description
About the role
We are looking for a dynamic Sales Executive to lead high‑volume outbound telesales and omnichannel outreach for CCSA Africa’s clients. The role focuses on converting warm and cold leads into paying customers across phone, email, WhatsApp and LinkedIn, while representing both the agency and its client brands.
Key responsibilities
- Execute high‑volume outbound telesales campaigns using qualified leads supplied via CRM.
- Engage prospects through calls, email, WhatsApp and LinkedIn to conduct needs discovery and qualify opportunities.
- Deliver compelling pitches, handle objections and close deals while maintaining strong conversion rates.
- Maintain accurate records of call outcomes, notes and next actions in the CRM system.
- Achieve and exceed daily, weekly and monthly sales targets.
- Collaborate with QA, training and team leads to refine scripts and improve performance.
- Uphold professional tone and clarity in all customer interactions.
Required profile
- 2+ years proven experience in telesales, inside sales or call‑center sales.
- Native‑level or near‑native English fluency, both spoken and written.
- Strong persuasion, negotiation and closing abilities with high energy and resilience.
- Comfortable spending the majority of the day on calls and follow‑ups.
- Self‑motivated hunter mindset, target‑driven and eager to grow into senior or leadership roles.
- Ability to follow structured sales processes while thinking independently.
Required skills
- Proficiency with CRM systems.
- Experience using sales dialer tools.
What we offer
- Competitive base salary plus uncapped commissions.
- Clear KPIs and transparent performance tracking.
- Structured onboarding, sales playbooks and ongoing coaching.
- Exposure to international clients and markets.
- Fast‑track growth to Senior Sales, Team Lead or Account Manager positions.
- Performance‑driven, ambitious sales culture.
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Call Center Solutions Africa(CCSA)
Nairobi