Senior Logistics Coordinator

About the role

Sucafina, a farm-to-roaster coffee company founded in 1905, is hiring a Senior Logistics Coordinator in Nairobi. The role coordinates and oversees logistics activities so that goods move efficiently, on time, cost-effectively and in compliance, from warehouse to inbound processing and exports. It keeps operations, transporters, forwarders, shipping lines and internal stakeholders well coordinated.

Key responsibilities

• Coordinate logistics activities, including shipment planning, transportation, documentation and port delivery.
• Monitor shipment schedules so cargo is loaded and dispatched within agreed timelines, working with warehouse teams and forwarders.
• Ensure logistics documentation is accurate, complete and available within required timelines according to KPIs.
• Monitor logistics costs and take measures to reduce them, such as demurrage, late documentation and delays in collecting from third-party warehouses.
• Track shipment performance, identify risks and delays, and give regular performance updates.
• Resolve logistics issues with cross-functional teams and escalate critical matters promptly.
• Drive continuous improvement through process reviews, SOPs, controls and best practices, and report monthly performance against KPIs.
• Share weekly activity reports with management and manage forwarder and transporter performance through KPIs and feedback.
• Lead, coach and develop the logistics team, and support audits and compliance.

Required profile

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration or a related field.
• Typically 5+ years of relevant logistics or supply-chain experience, preferably in export, manufacturing, trading, FMCG or international logistics.
• Experience coordinating multiple logistics stakeholders and service providers.
• Professional qualifications in logistics or supply chain are an added advantage.

Required skills

• Strong logistics planning and coordination.
• Analytical and reporting capabilities, and effective communication and customer service.
• Problem-solving, leadership and team-coordination abilities.
• Proficiency in logistics management and Microsoft Office; AI knowledge and experience in forwarding companies or shipping lines are added advantages.

What we offer

• A pleasant family environment with opportunities to learn and grow.
• Exposure to multicultural environments and on-merit-based compensation.
• Free coffee around the clock.