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Senior Waiter/Waitress – Café Team Lead

WILD CAMEL CAFE LIMITED · Nairobi

Senior 🇬🇧 English

Job description

About the role

We are looking for an experienced Senior Waiter/Waitress to lead the service team at our bustling café in Westlands. The role combines front‑of‑house excellence with supervisory responsibilities, ensuring every guest enjoys a seamless and memorable experience.

Key responsibilities

  • Supervise daily café service operations and support junior staff.
  • Maintain high standards of customer service and consistency across all tables.
  • Assist with staff training, scheduling, and task allocation.
  • Address customer concerns promptly and professionally.
  • Ensure cleanliness, proper table setup, and compliance with café standards.

Required profile

  • Minimum 2 years of experience as a waiter or waitress in a café or similar hospitality setting.
  • Proven supervisory or team‑lead experience.
  • Excellent communication and customer‑service skills.
  • Ability to work efficiently in a fast‑paced environment.
  • High level of professionalism, punctuality, and personal presentation.

Required skills

Questions fréquentes

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Published 2 months ago

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WILD CAMEL CAFE LIMITED

Nairobi