Shop Business Executive - Service Station Retail

About the role

The Shop Business Executive drives the growth, performance and operational excellence of the convenience shop business across the service station network. The role covers day-to-day shop oversight, compliance with company policies and standards, sales and profitability monitoring, and implementation of standardized processes for consistent service delivery. It is an annual contract position based in Nairobi.

Key responsibilities

• Develop layouts for new shops and identify stations that can support retail operations.
• Lead shop modernization programs, including layout optimization, planograms and space productivity.
• Drive non-fuel income growth through category expansion, food-to-go concepts and retail partnerships.
• Identify initiatives to increase basket size, footfall conversion and gross margin.
• Develop assortment strategies based on consumer insights and local demographics.
• Support supplier negotiations, rebate agreements, joint business planning and promotional calendars.
• Monitor pricing competitiveness against modern trade and informal retail.
• Provide training on merchandising, stock management and retail execution standards.
• Visit service stations regularly to ensure compliance and support retail initiatives, in line with HSSE and governance requirements.

Required profile

• Bachelor's degree in Business, Commerce, Marketing, Supply Chain or a related discipline.
• Minimum 3 years' experience in supermarket retail management, FMCG category management/trade marketing, or multi-site retail operations.
• Experience in petroleum retail or forecourt convenience operations is an added advantage.
• Proven track record of driving sales growth and margin improvement across multiple outlets.
• Willingness and ability to travel frequently to service stations.

Required skills

• Strong background in supplier negotiations and joint business planning.
• Strong commercial and financial acumen.
• Negotiation and stakeholder management; ability to influence dealers and cross-functional teams.
• High level of integrity and governance awareness.

Candidates apply by submitting their resume by 11th June 2026, stating their KCSE grade and university degree classification.