Waiter

About the role

Limuru Country Club in Westlands, Nairobi, is hiring a full-time waiter. The role serves food and drinks to club members and guests efficiently, courteously and professionally, with timely service, accurate order fulfilment, proper presentation and compliance with food service, hygiene and safety standards.

Key responsibilities

• Welcome members and guests, take and record orders accurately, and serve food and drinks promptly and correctly.
• Provide courteous, attentive service, answer enquiries about menu items and handle routine complaints by referring them to the supervisor.
• Communicate orders promptly to the kitchen, bar or service point, confirm special requests and follow up on pending orders.
• Present food and drinks according to service standards, using the right crockery, cutlery and glassware, and keep tables tidy and well stocked.
• Prepare tables and service areas before service, replenish supplies and help with opening and closing.
• Support colleagues during busy periods, assist with event and function service, and coordinate with the kitchen, bar and events teams.
• Comply with food hygiene, safety and allergen procedures, report hazards and spills, and look after serviceware and equipment.
• Use consumables economically, return reusable items to their places and report wastage or shortages.
• Check bills and order details for accuracy, handle payments only where authorised, safeguard cash and receipts, and keep member and payment information confidential.