Account Manager - Real Estate Transactions & Document Review

About the role

Career Directions Limited is hiring an experienced, analytical and independent Account Manager to manage real estate transactions, coordinate stakeholders, audit contracts, review financial documents and oversee closing for a U.S.-based real estate services business. The position is fully remote, 40 hours per week, Monday to Friday, 9:00 a.m. to 7:00 p.m. U.S. hours, for a 12-month contract renewable by performance.

Key responsibilities

• Manage transactions from initiation to closing, coordinate files, deadlines and account assistants, and use negotiation to move deals forward
• Liaise with title companies, attorneys, agents and homeowners, track signatures and paperwork, verify documents and keep digital records organized
• Audit contracts and financial documents (payslips, tax returns, bank statements), check HUD and settlement statements, and support reverse underwriting
• Communicate clearly with U.S.-based professionals and homeowners, explain complex processes simply and handle difficult conversations professionally
• Analyze transaction records, prioritize urgent matters and make decisions within the role's authority
• Maintain accurate trackers and files, recommend workflow improvements and stay available during U.S. working hours

Required profile

• Bachelor's or master's degree, or equivalent professional experience
• At least five years of experience in real estate, title services, mortgage operations, legal closing, contract administration, account management, document auditing or underwriting support
• Previous remote work experience and proven ability to manage multiple files and stakeholders independently
• Experience reviewing HUD or settlement statements and auditing financial documents is an advantage
• Clear, professional English; candidates with easy-to-understand accents are preferred

Required skills

• Strong analytical, numerical and financial-review skills
• Excellent written and spoken English
• Proficiency in Windows, Microsoft Office (Word, Excel, Outlook) and Google Workspace
• Adobe Acrobat, CRM software such as Salesforce, and digital document-management systems
• Ability to learn phone systems such as RingCentral; basic familiarity with AI tools is an advantage

What we offer

• Performance-based salary reviews and potential increases
• Fully remote work with a U.S.-based team
• Opportunity to develop into full account ownership
• Weekends and U.S. holidays off