Office Administrator - Property & Real Estate

About the role

Career Directions Limited is recruiting, on behalf of its client, a highly organized and proactive Real Estate Office Administrator based in Westlands, Nairobi. The role reports to the Director and supports the day-to-day operations of a real estate business, combining strong administrative skills with hands-on property management support. It suits a detail-oriented person who enjoys client interaction and multitasking.

Key responsibilities

• Greet clients and visitors, answer phone calls and reply to emails promptly.
• Manage office calendars, schedule appointments and coordinate meetings.
• Follow up with clients for feedback and keep them informed about new property listings.
• Support marketing by preparing property listings, designing flyers, managing social media accounts and running email campaigns.
• Manage properties: tenant communication, rent collection, coordination of maintenance and repairs, and handling tenant inquiries and complaints.
• Maintain accurate filing systems and organize property documents, leases and agreements.
• Coordinate property showings, open houses and other real estate events.
• Assist with real estate transactions, including preparing contracts and ensuring proper documentation.
• Handle general office support such as ordering supplies, keeping the office clean and managing mail.
• Perform basic accounting tasks, maintain a daily activity data sheet and support property financial records.

Required profile

• Excellent communication and interpersonal skills.
• Strong attention to detail and exceptional organizational ability.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience in property management or real estate administration is an added advantage.

Required skills

• Proficiency in Microsoft Office (Word, Excel, PowerPoint) or Google Suite.
• Basic accounting knowledge.