Administrative Agent – Nairobi Office

About the role

DG ECHO is seeking a National Staff member to join its Nairobi Regional Office as an Administrative Agent. The role provides essential support to the Administration and Finance team while ensuring smooth front‑office operations.

Key responsibilities

• Register and forward incoming correspondence, ensuring timely replies.
• Draft, proofread and circulate standard administrative letters.
• Maintain filing and reference systems in line with procedural criteria.
• Manage the central switchboard, handle telephone routing and visitor identification.
• Monitor office supplies, update stock cards and distribute stationery.
• Schedule meetings, update staff contact lists and prepare monthly staff‑planning reports.
• Handle protocol matters such as visa and travel permit requests when the protocol officer is unavailable.

Required profile

• Minimum Diploma in Secretarial and/or Administration.
• At least 3 years of relevant administrative experience.
• Strong commitment to confidentiality and data protection.
• Excellent organisational and communication skills.

Required skills

What we offer

• Opportunity to work within a leading European humanitarian agency.
• Professional development in a multicultural environment.
• Contribution to relief operations for disaster‑affected populations.