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Assistant Relationship Manager, Corporate

Gulf African Bank · Mombasa

Mid 🇬🇧 English

Job description

About the role

Support the Senior Corporate Relationship Manager in daily administrative and operational tasks for a portfolio of corporate customers. Drive organic growth through exceptional customer experience, relationship deepening and ecosystem extraction.

Key responsibilities

  • Drive growth of non‑fee income by cross‑selling bank products to existing and potential customers.
  • Develop and maintain robust account plans for strategic customers.
  • Act as the primary link between clients and the bank, providing timely solutions and feedback.
  • Participate in market awareness programs, product launches and sales promotions.
  • Ensure full compliance with KYC policies, regulator guidelines and internal codes of ethics.
  • Execute customer instructions accurately and promptly while safeguarding the bank’s image.

Required profile

  • University degree in business studies or marketing.
  • Minimum five years banking experience with at least one year in relationship management or customer experience.
  • Strong interpersonal, presentation and negotiation skills.
  • Self‑driven, confident, well‑groomed and able to work under pressure.
  • Excellent selling track record and commercial awareness.

Questions fréquentes

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Published 1 week ago

Expires 2 weeks from now

22 views · 0 interested

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Gulf African Bank

Mombasa