Business Development Executive – BPO Services

About the role

VIZX Global is a fast-growing BPO and RPO firm connecting enterprises with African talent, offering staffing, payroll, contact center and real estate support to clients in the USA, Europe and Africa. It is looking for a results-driven Business Development Executive with a strong background in BPO sales and experience selling Kenyan or African services to international clients. You will generate new business, build trusted relationships and position the company's value proposition globally, working directly with the leadership team.

Key responsibilities

• Identify, engage and convert potential clients for offshore BPO services such as staffing, back-office, contact center and payroll
• Build a pipeline of B2B prospects across the USA, Europe and Africa, reaching out by call, email, LinkedIn, webinars and industry events
• Tailor service offerings to client needs and deliver pitches, proposals and presentations to C-level decision-makers
• Lead negotiations and manage the end-to-end sales process to close deals
• Position Kenya and Africa as quality outsourcing destinations and share market insights with marketing and leadership
• Build long-term relationships, support onboarding and handover, and give regular market feedback
• Track sales activity and pipeline in CRM, report monthly on performance and revenue forecasts, and contribute to quarterly growth planning

Required profile

• Minimum 4 years' experience in B2B sales, BPO business development or outsourcing consultancy
• Proven experience selling African or Kenyan services to international clients, especially in the USA or Europe
• Deep understanding of the outsourcing industry, its value drivers and common objections
• Excellent communication, negotiation and presentation skills, with high emotional intelligence and cross-cultural influence
• Self-driven, goal-oriented and able to work independently or remotely

Nice to have

• A network of outsourcing buyers, consultants or C-level decision-makers
• Experience in a BPO firm serving healthcare, tech, real estate or back-office clients
• Familiarity with RFP/RFQ processes and international procurement