Business Development Manager (Kenya)

About the role

eRecruiter is recruiting, on behalf of its client, a Business Development Manager based in Kenya. The client is a key player in fintech, having built a trusted payment infrastructure that lets consumers and businesses make and receive payments conveniently and borderless. The role covers sales of the company's products across various industries and sectors, with the main objectives of driving merchant onboarding and revenue growth.

Key responsibilities

• Meet and/or exceed sales quotas by engaging with prospects and setting up high-quality meetings that build a quality pipeline and generate revenue.
• Sourcing leads through outbound prospecting using available lead generation tools, and contacting potential new customers by phone, email, social media and chat.
• Run the sales cycle from lead generation to closing with customers, and manage relationships with key enterprise merchants.
• Maintain a robust, enterprise-focused pipeline in the CRM (Freshsales).
• Investigate and resolve customer complaints across all channels, and review sales performance against budget periodically, recommending improvement plans.
• Prepare weekly, monthly, quarterly and yearly sales reports for management, and support the creation of sales messaging, follow-ups and presentations.
• Act on behalf of the company and perform other duties assigned by management.

Required profile

• Bachelor's degree in a Sales or Business Development-related field.
• 8+ years of business development experience in one or more sectors.
• Proven sales experience in banking, fintech or financial services is highly preferred.
• Deep understanding of sales systems, excellent negotiation, communication, presentation and facilitation skills, and strong people and relationship management skills, including leading a team.
• Ability to work under pressure, adapt quickly to fast-paced environments and influence others.

Required skills

• Proficiency in CRM tools, including Freshsales.
• Excellent negotiation and communication skills.