Business Sales Consultant – GA

About the role

The Business Sales Consultant will develop and implement sales strategies to grow the bank's SME client base, delivering tailored financial solutions and ensuring high levels of customer satisfaction.

Key responsibilities

• Develop and implement sales strategies to achieve targets.
• Identify, onboard and maintain new and existing client relationships.
• Prepare and deliver sales presentations and proposals.
• Collaborate with internal departments to ensure customer satisfaction.
• Drive uptake of SME solutions such as transactional, lending, investments, insurance and trade.
• Gather client product feedback and share satisfaction metrics.
• Pre‑profile new customers and log potential leads.
• Resolve customer complaints and own the problem‑resolution process.
• Identify service breakdown points for process improvement.
• Ensure compliance with KYC, AML and sanctions requirements.

Required profile

• 0‑5 years of sales experience in banking, micro‑finance or similar financial institutions.
• Degree in a business‑related field.
• Strong communication and interpersonal abilities.

Required skills

• Computer literacy