Center Security Lead - Visa Application Centre

About the role

VAS Global Services is looking for an experienced Center Security Lead to oversee security operations at its Visa Application Centre in Nairobi, Kenya. The role keeps the centre safe for applicants, employees, passports, confidential documents, cash and company assets, and involves supervising security personnel, monitoring CCTV and access control, implementing physical security procedures and handling security incidents.

Key responsibilities

• Supervise contracted security personnel, including duty allocation, attendance, shift coverage and compliance with security procedures.
• Monitor CCTV, access control, restricted areas and other security infrastructure.
• Protect passports, visa documents, applicant information, cash and company assets.
• Carry out routine security inspections to find vulnerabilities and suspicious activity.
• Respond to incidents such as theft, suspected fraud, unauthorized access and disturbances, and report, document and investigate them.
• Maintain security logs, incident reports and visitor records, and support security audits, risk assessments and corrective actions.
• Ensure staff follow emergency, evacuation, fire safety and workplace safety procedures, and hold security awareness briefings.
• Coordinate with the police, local authorities, emergency services, building management and external security providers.
• Work with the Centre Operations Head on security risks and operational concerns.

Required profile

• Diploma or Bachelor's degree in Security Management, Criminology, Criminal Justice, Risk Management, Public Safety or a related field.
• At least 3 years of experience in security operations, physical security or a related field.
• At least 1 year supervising security guards or managing day-to-day security operations.
• Experience in security services, visa application centres, banking, government, diplomatic or corporate security is an advantage.
• Good command of English; Kiswahili is an advantage.
• Full-time, based at the centre in Nairobi, with flexibility for shifts, weekends and peak periods, and availability for incidents outside normal hours.

Required skills

• CCTV monitoring, access control and physical security.
• Risk assessment, incident investigation and reporting.
• Familiarity with Kenyan security regulations, fire safety and data protection legislation.
• Relevant certifications in security management, investigation, emergency response or first aid are an advantage.