Cloud & Infrastructure Presales Engineer

About the role

Sight and Sound Computers Limited, an ICT company founded in 1994, is hiring a full-time, on-site Cloud & Infrastructure Presales Engineer in Nairobi County, Kenya. The role works with prospective and existing customers to understand their business and technical needs, designs cloud and infrastructure solutions, prepares proposals and bills of materials, and collaborates with the sales team on demonstrations, presentations and proof-of-concepts.

Key responsibilities

• Conduct customer discovery for Microsoft 365, Azure, identity, endpoint management, security, collaboration, licensing, migration and hybrid requirements.
• Translate requirements into solution options, bills of materials, licensing recommendations, scopes of work, demos, proposals and compliance responses.
• Support account managers through the sales cycle, qualify opportunities and present business value.
• Design solutions accounting for networking, security, backup, server and business continuity dependencies.
• Coordinate with distributors, vendors and internal teams on architecture, availability, pricing, licensing and delivery.
• Produce configuration records, migration plans, test results, user guides and handover documentation.
• Prepare and deliver presentations, demos and proofs of concept, and identify renewals, growth and cross-sell opportunities.
• Implement Microsoft 365, Entra ID, Intune, Defender, Azure and Windows Server or hybrid tasks within approved scope; detailed deployment and support are handed over to the technical services team.

Required profile

• 3 to 6 years of experience in presales, technical sales, solution consulting, cloud or infrastructure, or a related customer-facing technology role.
• Bachelor's degree in computer science, engineering or a related field.
• Experience with tenant onboarding, endpoint enrollment, identity, policy configuration, migrations, licensing and troubleshooting.
• Ability to lead customer meetings, build demos and POCs, and manage a standard implementation independently.

Required skills

• Practical knowledge of Microsoft 365, Microsoft Entra ID, Microsoft Intune, Microsoft Defender and Azure.
• Understanding of networking, security, backup and server dependencies in cloud and hybrid environments.
• Familiarity with Microsoft and distributor portals, vendor sizing tools and licensing resources.
• PowerShell, Azure CLI and administration experience are an advantage.
• Certifications: AZ-900 and AZ-104 are required; SC-900, MD-102, Dell or HPE credentials are an advantage.