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Customer Service Officer – Operations Team Member

Skippers Transport · Customer

🇬🇧 English

Job description

About the role

Skippers Transport is looking for a Customer Service Officer to join its Operations team in Perth. In this role you will act as a key liaison between drivers, customers and internal teams, helping to keep freight moving smoothly and on time.

Key responsibilities

  • Coordinate and monitor the movement of freight and cargo across the network.
  • Communicate with drivers, customers and internal departments to ensure timely deliveries.
  • Maintain accurate records and documentation related to shipments.
  • Assist in resolving operational issues and challenges as they arise.
  • Support continuous improvement initiatives for operational processes.

Required profile

  • Previous experience in a similar role within the transport or logistics industry.
  • Strong communication and organisational abilities.
  • Ability to thrive in a fast‑paced environment.
  • Proactive, problem‑solving attitude.

Required skills

  • Proficiency with computer systems and standard software applications.

Questions fréquentes

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Published 2 months ago

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Skippers Transport

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