Dispatch Clerk

About the role

Brites Management Services is hiring a full-time Dispatch Clerk in Nairobi. The role covers coordinating the dispatch of goods to branches, customers and other authorised destinations, keeping dispatch and stock movement records accurate and reporting on deliveries.

Key responsibilities

• Coordinate the preparation and dispatch of goods to branches, customers and other destinations according to approved requests, and verify quantities, product details and destination information before goods leave the warehouse.
• Work with warehouse, transport, sales and other teams to ensure timely and accurate dispatch.
• Record and maintain documentation for all stock dispatched, transferred, returned or received, and verify dispatches against approved orders, transfer documents, invoices and delivery notes.
• Capture and update dispatch and stock movement transactions in the ERP system, and use Excel to maintain dispatch trackers, reconcile stock movements and prepare routine reports.
• Check orders and dispatch instructions for accuracy, identify discrepancies or unauthorised requests and escalate them to the supervisor.
• Coordinate with drivers, riders and transport providers, track outstanding and completed dispatches, follow up on delayed deliveries and keep proof of delivery and delivery documentation filed.
• Prepare regular reports on dispatches, stock transfers, pending deliveries, returns and other stock movements, and report discrepancies, damages, losses and delays to management.

Required profile

• Diploma or degree in Supply Chain Management, Logistics, Procurement or a related field.
• Over 1 year of experience in stock movement, dispatch, inventory operations or a related role.
• Good understanding of stock movement and dispatch processes.

Required skills

• Practical experience using ERP systems for stock management and reporting.
• Good Excel skills for tracking, reconciliation and reporting.

Applications are made by sending a CV to the company's recruitment team; interviews are held on a rolling basis until the position is filled, and only shortlisted candidates are contacted.