General Manager - Corporate Services

About the role

The General Manager of Corporate Services reports to the Managing Director and works from Nairobi. The post is a five-year contract renewable once, subject to retirement age and satisfactory performance. The role covers HR, insurance, administration and ICT, including performance management, risk management, procurement, asset and fleet management, and insurance coordination.

Key responsibilities

• Develop, review and implement policies, plans and strategies in HR, insurance, administration and ICT, and align HR strategy with the business strategy
• Lead talent management, employee relations, welfare and occupational health and safety, and succession and leadership development
• Drive innovation, including automation of processes, and oversee technology-related services
• Manage reward and benefits, and advise on corporate governance, risk management, internal controls, business continuity and anti-corruption measures
• Approve the department's budget, procurement and assets disposal plans, and manage the department's accounts and resource mobilization
• Oversee fleet management, assets, property management, cleaning, garbage collection and pest control, and coordinate insurance for assets and operations
• Prepare board papers, coordinate annual work plans and budgets, and provide monthly and quarterly reports to management
• Supervise, coach and mentor staff, and coordinate performance appraisals, training and development

Required profile

• Master's degree in a relevant field, or a Bachelor's in Commerce, Business Administration, Public Administration, HRM, ICT, Social Sciences or an equivalent qualification
• Relevant professional qualification and membership in a professional body
• Certificate in a Strategic Leadership course of at least four weeks and a valid practicing certificate
• At least 15 years of working experience, five of them in a senior management position in a State Corporation or comparable organization

Required skills

• Leadership, negotiation, problem-solving and financial management skills
• Strategic, planning and analytical skills, stakeholder and change management
• Communication, networking, time management and emotional intelligence