Key Account Manager Consumer

About the role

Signify is looking for a Key Account Manager Consumer to lead strategic relationships with key consumer accounts, including retailers, distributors, and online platforms. You will be responsible for driving profitable growth, meeting sales targets, and strengthening long‑term partnerships across traditional trade, modern retail, and e‑commerce channels.

Key responsibilities

• Develop and maintain trust‑based relationships with key consumer accounts to ensure customer satisfaction and business growth.
• Achieve sales, revenue and profitability targets for assigned accounts or channel portfolios.
• Negotiate contracts and agreement terms to maximise profitability while maintaining strong customer relationships.
• Identify and unlock additional account value by improving distribution terms and increasing share of wallet.
• Monitor market dynamics and shopper behaviour to spot new growth opportunities.
• Coordinate cross‑functional teams (marketing, product, order desk, customer satisfaction) to deliver tailored programs, promotions and product launches.
• Collaborate with product development and marketing to tailor offerings and implement client feedback.

Required profile

• Proven experience managing strategic consumer accounts in retail or distribution environments.
• Strong negotiation and contract‑management skills.
• Ability to develop and execute account strategies that drive high‑growth opportunities.
• Excellent stakeholder management and communication abilities.
• Analytical mindset to monitor market trends and translate insights into action.

Required skills