Kitchen Administration Specialist

About the role

The Kitchen Administration Specialist supports daily operations across the hotel’s kitchen, food & beverage outlets, and employee dining facilities. Working on-site in Nairobi, you will ensure accurate record‑keeping, efficient office support, and adherence to Marriott’s high service standards.

Key responsibilities

• Enter, retrieve, and update information in computer databases using standard office equipment.
• Prepare letters, memos, and other documents with word processing, spreadsheet, and presentation software.
• Create and maintain both electronic and paper filing systems for records, reports, and business transactions.
• Compile, copy, sort, and file office activity records.
• Follow all company safety, security, and confidentiality policies.
• Welcome and acknowledge guests, communicate professionally, and support team goals.
• Maintain a clean, professional appearance and uphold quality standards.
• Perform physical tasks such as standing for extended periods, reaching overhead, and lifting objects up to 25 lb.

Required profile

• Degree or Diploma in Hospitality Management or a related field.
• Minimum of 3–4 years experience in a similar administrative role, preferably within a 4‑ or 5‑star hotel environment.
• Full‑time, non‑management position.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Proficiency with Microsoft PowerPoint.
• Experience using database software for record management.
• General computer literacy and ability to operate standard office equipment.

What we offer

• Inclusive, equal‑opportunity workplace that values diverse backgrounds.
• Career development within the global Marriott brand.
• Dynamic hotel environment with exposure to luxury hospitality operations.