Program Assistant – Border Security Programme

About the role

The Programme Support Assistant provides general administrative and logistical support for Mercy Corps' FCDO‑funded Border Security Programme, ensuring smooth daily operations for the team based in Nairobi.

Key responsibilities

• Manage daily administrative workflow, including scheduling meetings, taking notes, handling correspondence, and maintaining the team calendar.
• Coordinate logistics for conferences and meetings, arranging venues, materials, travel and accommodation for participants.
• Assist with procurement processes, raise purchase requests, and track progress with the Procurement Coordinator.
• Support travel arrangements for programme staff, booking flights, accommodation and preparing travel authorisations.
• Help with recruitment by raising vacancy requests and liaising with People & Culture for timely hiring.
• Track team leave plans, update leave balances and provide regular summaries to the Team Leader.
• Prepare weekly monitoring and field reports, and support assessments, surveys and data collection activities.
• Maintain filing systems, manage communication flows within the programme and support the communications team with internal and external content.

Required profile

• 2‑3 years of general administration or programme support experience.
• University degree or equivalent in a related field such as community development, business, accounting, international relations or political science.
• Excellent oral and written English skills.
• Demonstrated interest and commitment to humanitarian and development issues.