Stores Assistant – Retail Operations

About the role

AutoXpress Limited is looking for a motivated Stores Assistant to manage the day‑to‑day operations of its retail store in Mombasa. You will ensure optimal stock levels, safeguard inventory, and support the store team in delivering excellent customer service.

Key responsibilities

• Maintain optimal stock levels by analysing sales trends and re‑ordering products.
• Verify receipt of goods, match them with purchase orders and record movements in the stock system.
• Organise orderly stacking of goods, manage space, and conduct regular stock takes.
• Dispatch orders, collect supporting documents, and coordinate deliveries with drivers.
• Handle non‑conforming products and manage claims until resolution.
• Ensure store safety from theft, fire and other hazards; monitor health‑and‑safety compliance.
• Prepare and submit stock‑take, claim and fuel‑log reports to the manager.
• Supervise store and delivery staff, assign tasks efficiently and enforce company policies.
• Maintain clean, orderly store environment and foster good relationships with workshop and counter teams.

Required profile

• Diploma in Supply Chain Management or a related field.
• At least 2 years of experience in a similar store or inventory role.
• Strong knowledge of stock management and warehousing processes.

Required skills

• Proficiency with the Microsoft Office suite, especially Excel and Word.
• Experience using computerized stock or inventory management systems.