Support Manager (Military) – Isiolo, Kenya

About the role

A global leader in defence and security solutions is recruiting a Support Manager to oversee customer support operations and training system delivery in Kenya. The role supports military training operations, maintains advanced simulation systems and builds strong customer relationships while meeting contractual requirements. It is based in Isiolo, Kenya, with local and international travel.

Key responsibilities

• Lead and manage site operations in line with contracts, regulations, policies and procedures.
• Coordinate customer operational support with local and international teams, resolving issues proactively.
• Act as the primary contact for training support, working with planners and leaders to optimise training effectiveness.
• Maintain equipment availability under the contract, including routine maintenance and repairs.
• Keep training systems and simulations maintained and optimised, and ensure spare stock meets contract requirements.
• Respond quickly to customer requests and deploy on field exercises for Kenyan and multinational armed forces.

Required profile

• Strong understanding of Integrated Logistic Support (ILS) and operational support delivery.
• MUST have experience in a military training environment.
• Leadership experience in military, defence, technical support or operational settings.
• Fluency in English and Swahili, with a passport and ability to travel locally and internationally.