Waiter/Waitress – Nanyuki

About the role

A client of Summit Recruitment & Search is looking for a friendly, attentive and customer-oriented waiter or waitress to join its team in Nanyuki, Kenya. The successful candidate provides excellent customer service to guests, takes accurate orders and ensures a pleasant dining experience.

Key responsibilities

• Greet and welcome guests promptly in a warm and friendly manner.
• Present menus, explain menu items and daily specials, and make recommendations on request.
• Take food and beverage orders accurately and relay them to the kitchen and bar staff.
• Serve food and beverages in a timely and professional manner.
• Check on guests, address concerns and requests promptly, clear tables, clean dining areas and reset tables.
• Process guest bills, handle cash and card payments and issue receipts.
• Follow all restaurant hygiene, safety and cleanliness standards.

Required profile

• Previous experience as a waiter/waitress or in a similar customer service role is preferred; recent graduates with a degree or diploma in Tourism or Hospitality are strongly encouraged to apply.
• Ability to work and want to work in the bush.
• Flexibility to work shifts, including weekends and holidays.
• Team player with a positive attitude and willingness to learn.

Required skills

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Ability to remember orders and get on with a wide range of customers.
• Ability to remain calm under pressure.