Barista cum Waiter/Waitress

About the role

We are looking for a friendly and energetic Barista cum Waiter/Waitress to join our team in Westlands, Nairobi. You will be the first point of contact for guests, delivering high‑quality coffee and beverage service while also providing attentive table service throughout their visit.

Key responsibilities

• Greet guests promptly with a professional and welcoming attitude.
• Guide customers through the menu, daily specials and promotions.
• Take food and beverage orders accurately and relay them to the kitchen and bar.
• Prepare a full range of drinks, including espresso‑based coffees, tea, hot chocolate, fresh juices, smoothies and milkshakes, following standard recipes.
• Operate and maintain espresso machines and other beverage equipment.
• Serve food and beverages to tables, ensuring timely delivery and guest satisfaction.
• Handle special requests or dietary adjustments and communicate them clearly.
• Maintain a clean and organized work area and adhere to health and safety standards.

Required profile

• Friendly, customer‑focused attitude with the ability to work calmly under pressure.
• Strong communication skills and attention to detail.
• Ability to work flexible hours, including weekends and evenings.
• Entry‑level experience (up to 2 years) in hospitality or food‑service environments.

Required skills

• Espresso machine operation
• Drink preparation (coffee, tea, smoothies, milkshakes)
• POS system usage for order taking