Clinical Operations Manager (Dental Hospital)

About the role

Our client is a rapidly expanding dental hospital seeking a strategic Clinical Operations Manager to lead day‑to‑day clinical and operational activities. The role focuses on delivering high‑quality patient care, ensuring regulatory compliance, and optimizing workflows across the facility.

Key responsibilities

• Oversee daily clinical operations to guarantee safe, efficient, and high‑quality service delivery.
• Ensure adherence to clinical protocols, healthcare policies, and operational procedures.
• Monitor and continuously improve patient care standards, service quality, and satisfaction.
• Coordinate clinical workflows, staffing schedules, and resource allocation for maximum efficiency.
• Develop and implement operational strategies that boost productivity and healthcare delivery.
• Lead, mentor, and supervise multidisciplinary clinical and operational teams.
• Conduct performance reviews and support staff development initiatives.
• Maintain compliance with healthcare regulations, legal requirements, and professional practice standards.
• Oversee quality assurance, risk management, incident reporting, and corrective actions.
• Prepare operational reports and performance dashboards for senior management.
• Manage departmental budgets, operational planning, and resource utilization.
• Coordinate procurement and efficient use of medical and operational resources.
• Collaborate with senior management on strategic healthcare initiatives.
• Build and maintain strong relationships with healthcare professionals, patients, suppliers, and regulatory bodies.

Required profile

• Bachelor’s degree in Clinical Medicine, Nursing, Health Systems Management, Healthcare Administration, or related field.
• Minimum of 5 years (60 months) experience in clinical operations or healthcare management.
• Proven ability to lead multidisciplinary teams and drive performance.
• Strong knowledge of healthcare regulations and quality standards.
• Excellent analytical and problem‑solving skills.

Required skills

What we offer

• Competitive salary range: KES 130,000 – 180,000 per month.
• Opportunity to lead a high‑performing team in a fast‑growing dental hospital.
• Professional development and career advancement prospects.