General Manager – Senior Leadership Role

About the role

The General Manager will be the on‑ground leader responsible for turning the Vision Plus 2026 strategy into daily results. Reporting to the Chief Visionary, the GM will drive a profitability‑first transformation across sales, service, logistics and finance.

Key responsibilities

• Execute the Vision Plus 2026 Integrated Business Strategy, focusing on operational excellence and channel mastery.
• Reduce average repair turnaround time from 11 days to 3 days by Q2 and to 1 day for express services by Q4.
• Improve On‑Time‑In‑Full (OTIF) rate to ≥95% by Q2 and 97% by Q4.
• Achieve KES 1.1 B revenue (stretch to KES 1.5 B) while moving net margin from –5% to +3‑5%.
• Manage a KES 100 M operating budget and align siloed departments into a single accountable unit.
• Oversee inventory turnover (target 6× per year) and eliminate stock‑out days for key SKUs.
• Lead cross‑functional teams, ensure weekly leadership meetings, and maintain high employee sentiment.

Required profile

• Proven hands‑on leader with turnaround experience in a multi‑channel retail or consumer‑electronics environment.
• Strong financial discipline, able to manage large budgets and improve margins.
• Excellent stakeholder management skills, capable of aligning sales, service, marketing, finance and operations.
• Willingness to travel regularly to Mombasa, Nakuru, Kisumu and key dealer locations.

Required skills

What we offer

• Full‑time permanent position with a senior leadership impact.
• Strategic autonomy to shape the company’s future.
• Competitive compensation package aligned with performance.