Head of Sales (Enterprise Revenue Growth/Individual Contributor)

About the role

Our client, a leading global CX management company, is expanding its footprint across Kenya and East Africa. They are looking for a high‑calibre enterprise sales professional to own end‑to‑end revenue generation, focusing on large, multi‑year BPO and CX deals.

Key responsibilities

• Originate, structure and close enterprise contracts ranging from $5M to $20M+ ACV.
• Build and maintain a high‑value pipeline from day one, targeting key sectors across Kenya and the wider region.
• Travel across East Africa to develop business opportunities and nurture client relationships.
• Negotiate complex commercial and contractual terms for multi‑country, multi‑year agreements.
• Position the company as a trusted enterprise partner and secure anchor clients.

Required profile

• Proven track record of closing large enterprise deals ($5M‑$20M+ ACV) in BPO, CX, contact‑centre or managed‑services environments.
• Experience structuring multi‑year, multi‑country deals with sophisticated commercial frameworks.
• Deep knowledge of the Kenya/Africa BPO market and an established network across key industries.
• Strong ability to engage and influence C‑suite stakeholders.
• Demonstrated success selling AI‑led solutions.
• Bachelor’s degree in Business, Technology, Engineering, Data Science or related field; MBA is a plus.

Required skills

What we offer

• Hybrid work environment (office and remote).
• Opportunity to lead high‑impact, revenue‑driving initiatives.
• Competitive compensation aligned with performance.