Network & Infrastructure Support Engineer
InfoTech Group · Nairobi
Job description
About the role
The Network & Infrastructure Support Engineer ensures the stability, security and efficiency of the company's IT environment by monitoring, maintaining and troubleshooting network, server, storage and virtualization components.
Key responsibilities
- Monitor, maintain and troubleshoot network, server, security, storage, compute and virtualization infrastructure.
- Configure VLANs, trunking, STP/RSTP, IP addressing, switching and basic routing.
- Administer Windows and Linux servers, physical server hardware and VMware virtualization platforms.
- Handle L1/L2 incidents, perform initial troubleshooting, resolve routine issues and escalate complex problems.
- Support infrastructure installations, upgrades, patching, testing and preventive maintenance.
Required profile
- Minimum 3 + years of experience in network and infrastructure support.
- Strong analytical and problem‑solving abilities with good documentation and communication skills.
Required skills
- VLAN configuration, trunking, STP/RSTP, IP addressing, switching and basic routing.
- Windows and Linux server administration.
- VMware virtualization management.
- Storage systems and backup solutions.
- Infrastructure monitoring tools.
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Published 5 hours ago
Expires 1 month from now
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InfoTech Group
Nairobi
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