Relationship Manager – Product & Development – Youth Banking

About the role

The Relationship Manager – Product & Development – Youth Banking will lead the design, development and lifecycle management of innovative youth banking solutions, driving growth and engagement across multiple product lines.

Key responsibilities

• Lead the design, development, enhancement, and lifecycle management of youth banking products across deposits, savings, payments, digital banking, lending, investments, insurance and lifestyle solutions.
• Develop product concept papers, business cases, pricing proposals, financial models and commercialization plans to support product approvals and market deployment.
• Manage end‑to‑end product development including approvals, testing, pilot programmes, UAT, launch readiness, implementation and post‑implementation reviews.
• Conduct customer segmentation, market research, competitor analysis and portfolio analytics to identify needs and market opportunities.
• Establish and manage strategic partnerships with educational institutions, youth organisations, fintechs and other ecosystem partners.
• Monitor and report on product and portfolio performance indicators such as acquisition, balances, transaction volumes, revenue and profitability.
• Ensure compliance with regulatory requirements, internal policies, risk standards and consumer protection principles.

Required profile

• Bachelor’s degree in Business Administration, Finance, Economics, Marketing, Banking, Statistics or a related field.
• Minimum five years of relevant experience in product development, product management, proposition development, marketing or retail banking.
• Proven experience developing customer‑centric banking products and conducting market research, segmentation and business case development.
• Experience in youth banking, digital financial services or ecosystem partnerships is an advantage.