Sales Agent – Luxury Travel

About the role

Naru Zanzibar, a luxury destination management company, is seeking an ambitious Sales Agent to join its team in Zanzibar. The role focuses on converting travel leads into bookings, expanding group sales, and delivering premium travel experiences.

Key responsibilities

• Close inbound leads through calls, follow‑ups, and personalized support.
• Conduct sales consultations and present tailored travel solutions.
• Support group organizers throughout the booking and confirmation process.
• Proactively source large group opportunities (corporate, professional, social).
• Build and maintain relationships to generate repeat and referral business.
• Manage a healthy sales pipeline and ensure accurate CRM data entry.
• Collaborate with marketing and operations to align sales efforts with campaigns and trip availability.

Required profile

• Proven experience in sales, business development, customer success, or account management.
• Strong track record of meeting sales targets and converting leads.
• Excellent communication, relationship‑building, and negotiation abilities.
• Experience in luxury travel, hospitality, tourism, or high‑ticket sales is strongly preferred.
• Commercial acumen with the ability to manage multiple opportunities simultaneously.
• Highly proactive, self‑motivated, and results‑oriented.

Required skills