Service Operations Associate – Customer Support
Solvo Global Careers · Comté de Nairobi
Job description
About the role
This fast‑paced position requires quick thinking and dedication to serve clients. You will manage payroll processing while delivering top‑notch customer service.
Key responsibilities
- Schedule and manage multiple client payrolls.
- Ensure payroll transactions are processed accurately, timely, and compliantly.
- Handle wage garnishments, child support orders, and tax levies.
- Prepare quarter‑end and year‑end reporting and ad‑hoc reports.
- Resolve client questions regarding payroll and payroll systems.
- Coordinate payroll activities from start to finish with clients.
- Provide the highest level of customer service, including follow‑up and accountability.
Required profile
- High School Diploma or GED.
- At least 1 year of customer service experience.
- Strong phone presence and excellent communication skills.
- Excellent organizational, time‑management, problem‑solving, and prioritization abilities.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Kenya.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 7 hours ago
Expires 1 month from now
12 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Solvo Global Careers
Comté de Nairobi
Related job offers
-
Customer Service Representative
Solvo Global Careers Comté de Nairobi -
Customer Support Representative – Live Chat
Solvo Global Comté de Nairobi -
Customer Service Representative – Nairobi
Solvo Global Careers Comté de Nairobi -
Call Centre Agent – Customer Service
Yellow Pages Kenya Nairobi -
Customer Service Officer
Mabati Rolling Mills Ltd Athi River