Field Based Account Manager - LPG Packed Sales

About the role

Vivo Energy Kenya is hiring a Field Based Account Manager for its Packed LPG business in Nairobi. Packed LPG is sold on a B2C model through appointed distributors, so the role leads packed sales in the region and uses distributor management and route-to-market tools to grow customer base, volumes and Afrigas penetration. The postholder reports to the LPG Sales Manager.

Key responsibilities

• Deliver financial (margin, cost, EBITDA) and non-financial (volume, debt, business growth) LPG targets through functional plans.
• Help develop LPG business plans and strategies in Kenya and implement them on the ground.
• Manage the customer and distributor portfolio and propose changes to the route-to-market structure.
• Improve metal management, increase cylinder turns, reduce grey-market loss and control revalidation costs.
• Manage credit per company policy, collect debt, complete credit appraisals and resolve invoice disputes.
• Provide accurate sales forecasts for S&OP and work with distribution on product delivery.
• Maintain a market database, monitor competitors and pricing, and run promotions and technical training for distributors and customers.
• Support regulatory work with government and industry, and conduct distributor and POS audits in line with HSSE requirements.
• Grow market share in the assigned territory, plan customer events and promote pre-payment options for small-volume customers.

Required profile

• Bachelor's degree, preferably in Business or Marketing.
• At least 5 years of work experience in sales and marketing.
• Hands-on experience in FMCG channel and distributor management, selling and negotiation, marketing strategy, customer relationship management and team management.