Field Operations Manager, AIM Education Program

About the role

The Field Operations Manager ensures effective implementation of the flagship AIM Education program under the Mastercard Foundation-BRAC International partnership in BRAC Maendeleo Kenya. The role supports the Program Manager in overseeing planned activities at community level, covering planning, monitoring, supervision and execution of training, community mobilization, procurement and distribution of inputs, linkage activities and stakeholder engagement. It also strengthens the supervision framework so that field staff deliver activities on time and budget.

Key responsibilities

• Coordinate with program staff to implement monthly, quarterly and yearly activity plans according to program design and budget
• Support Regional, Area and Branch Managers and Program Assistants with planning, delivery of trainings and procurement
• Strengthen the supervision framework and conduct monitor visits to branch offices
• Manage MIS, data collection and reporting, and ensure quality of service delivery, data and documentation
• Lead recruitment of field staff and support onboarding, orientation and training
• Establish procurement guidelines, oversee procurement of assets and inputs, and coordinate with Technical Specialists, Operational Supervisors and Monitors
• Hold monthly meetings with managers and report observations to senior management, and consolidate project progress reports
• Conduct weekly field visits, learning meetings and build relationships with national-level stakeholders
• Implement safeguarding measures, report safeguarding incidents to the Safeguarding department and remain neutral and cooperative in investigations

Required profile

• Bachelor's degree in Sociology, Operations Management, Agriculture, International Development, Economics, Development Studies or a related field
• Six or more years of experience managing field operations and large field teams
• Experience implementing integrated development programs for ultra-poor and marginalized communities, including microfinance, graduation, livelihood, agricultural and food security, and girl's and women's empowerment programs
• Experience facilitating trainings, orientations and onboarding for field staff and consultants
• Experience working with partner NGOs and linking with input providers, government agencies and other stakeholders

Required skills

• Fluency in written and spoken English
• Ability to travel frequently within Maendeleo Kenya and BRAC International countries
• Exceptional interpersonal, management and communication skills
• Proven ability to perform under pressure and prioritize competing demands