Global Financial Shared Services Manager

About the role

The Global Financial Shared Services Manager will lead IPA's newly established Shared Services Center within the Global Finance team, building the function from the ground up and serving as the primary liaison for country office finance teams and headquarters.

Key responsibilities

• Lead day‑to‑day operations of the Shared Services Center, covering accounts payable, journal entry processing, intercompany transactions, and bank and balance‑sheet reconciliations for all IPA offices.
• Establish and monitor service‑level agreements with country offices and headquarters, ensuring timely processing, high accuracy, and prompt query resolution.
• Identify automation and process‑improvement opportunities, develop performance dashboards and KPIs, and report results to senior finance leadership.
• Recruit, onboard, and supervise a team of up to three Shared Services staff, setting performance objectives and delivering training on accounting tasks and NetSuite operations.
• Ensure compliance with IPA policies, donor requirements, and accounting standards, supporting internal and external audits.

Required profile

• Bachelor’s degree in accounting or finance with at least seven years of progressive accounting experience, including three years of supervisory experience.
• Proven experience leading or working in a shared services, BPO, or centralized finance environment.
• Full professional proficiency in English and Spanish.
• Experience supporting multi‑currency and multi‑country accounting operations, preferably in nonprofit or donor‑funded organizations.

Required skills

• Proficiency with ERP systems, preferably NetSuite.
• Advanced Microsoft Excel skills.
• Strong working knowledge of accounts payable processes, general ledger accounting, and internal controls.