Head Maintenance Technician - Hospitality

About the role

A client in the hospitality industry is recruiting an experienced Head Maintenance Technician to oversee property maintenance, building systems and facility safety. The successful candidate leads the maintenance team, manages preventive maintenance programmes, coordinates external contractors and ensures hotel facilities and equipment stay safe, functional and well maintained so guests have an excellent experience.

Key responsibilities

• Supervise and mentor the maintenance team, schedule shifts and assign daily repair tasks.
• Oversee preventive maintenance programmes for guest rooms, public spaces, kitchen equipment, the wellness centre and back-of-house areas.
• Respond immediately to guest requests about room maintenance issues with urgency and hospitality.
• Troubleshoot and repair complex HVAC units, commercial plumbing, electrical systems and major appliances.
• Monitor property automation systems such as automated lighting, pool chemistry and Building Management Systems (BMS).
• Perform general carpentry, painting, drywall repair and masonry.
• Manage the maintenance budget, track expenses for parts, tools and third-party contractors, and maintain spare parts and emergency supply inventory.
• Coordinate external vendors and contractors for large-scale repairs, elevators and fire system testing.
• Ensure compliance with OSHA, fire codes, building codes and local health regulations; keep fire alarms, emergency exits and backup generators operational.
• Lead the hotel's safety committee and train staff on emergency evacuation and shutdown procedures.

Required profile

• Minimum 3-5 years of facility maintenance experience, including at least 2 years in a hotel, resort or multi-family residential setting.
• Minimum 1-2 years in a supervisory or lead role.
• HVAC/EPA Universal certification highly preferred; CPO (Certified Pool Operator) is a strong plus.
• Ability to lift up to 50 lbs, climb ladders, work in tight spaces and stand for long periods.
• Flexible to work weekends and holidays and to handle on-call emergencies.

Required skills

• Proficiency with CMMS (computerized maintenance management systems) software.
• Basic MS Office.